How can I pay for the service?
There is no deposit required to make a booking.
On collection we will charge your credit card for the car rental cost. If required, you can also pay this in cash.
Insurance Excess
All our vehicles are comprehensively insured and this is included in the daily rate. We do however have an insurance excess amount of R7500 which is held as a deposit on your credit card in case of damage to the car.
Can I pickup or return the car on a location chosen by me?
We operate throughout the Garden Route - so you can choose where to collect and drop off your vehicle. This applies to the George, Knysna and Plettenberg Bay regions.
Do you have minimum or maximum booking length?
Our minimum booking length is two days. Should you wish just a one day rental there will be a surcharge. There is no maximum rental period.
Will I receive a confirmation of my online reservation?
As soon as you have confirmed you will receive an e-mail confirming your reservation. If you need any further information about your reservation just send us an e-mail from the contacts page.
Do you have mileage limit?
You get 200Km free per day, however on long-term bookings of 14 days and longer you get 100km per day. Should you travel more than the daily allowance there will be a nominal charge per kilometer.
What is included in your rates? Do you charge additional fees?
We charge you the daily rate. There is a contract fee of R90, but no additional driver fees and no insurance fees. You pay the daily rate, and for any kilometers you use over your free kilometers per day.
Can I change the car during the pickup?
The car that was selected at the booking stage is being specifically reserved for you. If another vehicle is available in the fleet that you would prefer, it may be arranged.
How can I cancel my reservation?
If you need to cancel your reservation - please use the link provided.
Do you have discounts for regular clients?
The rental fleet is already charged out at discounted rates, so no further discounts are available.